Help centre
What do you want to make?
Quick, plain-language answers for moving from a private photo to an AI concept, a public look, and a made-to-order garment.
Create your first look
Photos, prompts, presets, generation, refinement, and publishing.
Read guideCredits & billing
Trial credit, packs, failed generations, Stripe, Apple, and Google.
Read guideDesigners & orders
Quotes, measurements, custom goods, checkout, production, and shipping.
Read guidePrivacy & safety
Private photos, AI labels, reports, blocks, content deletion, and account control.
Read guideDelete your data
Remove a photo, concept, public post, or your whole Fashy account.
Read guideAccount & support
Sign-in help, accessibility, purchase issues, and human support.
Read guideStill need a person?
Send a support request with the relevant ID.